Grouptripgo.com is a travel service that helps groups plan and book flights, accommodation, and related services. (We, our, us) values the user’s privacy. The Policy explains how we collect, use, share, and protect the personal information when you use our group travel booking services. We only collect what is required to provide the services and to keep the data safe and secure.
By using our services, you agree to the terms of this Privacy Policy.
Information we collect
We collect:
- Contact details (e.g., name, email, phone)
- Travel details (e.g., number of travellers, destinations, dates)
- Payment data (when needed, through secure provider)
- Device info (e.g, IP address, browser type for site security)
We only collect information needed to help you book, manage, and support group travel.
How We Use Your Information
We use the personal information to plan and manage the group trips. To contact you about your booking and to improve our travel services. However, your data helps us serve better and keep everything secure.
We use your data to:
- Arrange the group travel and communicate about the booking.
- Provide customer support (24/7 guidance similar to airline policies).
- Send updates or offers, but only if you consent.
- Comply with legal obligations (e.g., tax, regulations).
Who We Share Your Information With
At Grouptripgo, we only share your personal information when it is necessary to complete your travel booking or when required by law. We do not sell, rent, or give your information to anyone for advertising or profit.
We may share your information with the following trusted parties:
- Airlines and hotels to confirm your bookings.
- Payment companies to process your payments.
- Customer support tools to help you faster.
- Government authorities, if required by law.
- Our team and trusted partners who help run our website and services.
Cookies and Website Tracking
We use cookies to make the website easy to use and to understand how visitors utilize our services. It helps us improve the overall experience. We use cookies to:
- Remember your language or location settings
- Help you fill out forms faster
- Track how you use our website
- Improve website speed and features
- Show you travel-related content (only if allowed)
- Work with tools like Google Analytics for better service
You can disable cookies anytime in your browser settings.
Your Rights
Users have the right to their personal information. You can take actions related to your data. You have the right to:
- See the personal data we have about you
- Ask us to correct wrong or old information
- Reach us to delete the data (in some cases)
- Stop getting marketing emails from us
- Limit how we use the personal information
- Complain to your local data protection authority
To use any of these rights, contact us at privacy@grouptripgo.co
Children’s Privacy
Grouptripgo.com does not collect or process the personal details of children under the age of 13. Our services are made for use by adults, and we do not offer services directly to children. If we know that we have collected a child information without consent, we will delete all the data immediately.
If you believe that a child under the required age has submitted personal data to us, please contact us at privacy@grouptripgo.com so we can take appropriate action.
Data Security
We keep the personal data safe and protect the systems to protect the information from being lost or used in the wrong way. All payments are handled by secure payment providers. Only people who need your information to do their work can see it.
Data Retention
Grouptripgo keeps the personal information only to provide our services and meet legal requirements. This includes managing reservations, keeping records for tax, or answering the queries you may have. Once we no longer require user information, we remove it from our systems.
Updates to This Privacy Policy
We may change this Policy from time to time. This happens if our services change or if we update how we protect your information. Whenever we modify the policy, we will post the new version on this page. We recommend checking this page once in a while so you stay informed about how we handle your personal information.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact:
- Email: (xxxxxxxxx)
- Phone Number: (xxxxxx)